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Privacy Policy for Grewal Therapy

Last updated: June 2025

Thank you for visiting Grewal Therapy (“we,” “our,” or “us”). Your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws (including PIPEDA).

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1. INFORMATION WE COLLECT​

a. Personal Information You Provide

  • Contact form submissions (name, email, phone number)

  • Lead form details (preferred appointment times, brief concerns)

  • Consultation booking information via JaneApp

  • Any messages or notes you send to us

b. Automatically Collected Data

  • IP address and device/browser type

  • Pages viewed, time spent on pages, referrer URL

  • Google Analytics and Google Ads tracking data (via cookies and gtag.js)

  • Clicks on “Book Now” or other tracked buttons

 

2. HOW WE USE YOUR INFORMATION

  • Appointment Booking & Follow-Up: To schedule and confirm consultations and sessions.

  • Client Care: To understand your needs and tailor therapeutic services.

  • Communications: To respond to inquiries, send appointment reminders, and share practice updates.

  • Analytics & Optimization: To monitor website performance, improve user experience, and evaluate ad campaigns.

 

3. SHARING & DISCLOSURE

We do not sell your personal information. We may share data with:

  • Service Providers: JaneApp (booking platform), Google (Analytics, Ads), and Wix (hosting).

  • Legal Requirements: If required by law or to protect our legal rights.

  • Your Consent: Any other disclosure only with your explicit permission.

 

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze site traffic and user behavior (Google Analytics)

  • Track ad performance (Google Ads conversion tracking)

You can disable cookies through your browser settings, though some site features may not function properly.

 

5. DATA SECURITY

We implement administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we regularly review and update our security measures.

 

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined (e.g., client records for the duration of therapy plus any legally required period) and then securely delete or anonymize it.

 

7. YOUR RIGHTS

Under Canadian privacy laws, you have the right to:

  • Access and request a copy of your personal data

  • Correct or update inaccurate information

  • Withdraw consent to future use (subject to legal or contractual restrictions)

  • Request deletion of personal data (where permitted by law)

To exercise these rights, please contact us at the address below.

 

8. CHILDREN’S PRIVACY

Our services are intended for adults (18+). We do not knowingly collect information from minors.

 

9. CHANGES TO THIS POLICY

We may update this policy periodically. The “Last updated” date will reflect the change. We encourage you to review this page regularly.

 

10. CONTACT US

If you have questions or wish to make a privacy request, please contact:

Grewal Therapy
Email: manisha@grewaltherapy.com
Website: https://www.grewaltherapy.com

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